Industries
Travel Technology
A $200M+ P&L across a global travel platform serving 700+ enterprise clients, product leadership through Gogo's pre-IPO growth and IPO, and early product roles at Orbitz.
Travel technology is a margin business wearing a product costume. Platform consolidation, supplier economics, and pricing decide the P&L at least as much as the booking funnel does, and the teams that treat those as separate problems tend to win one and lose the other.
Our work spans the enterprise platform side — owning a $200M+ P&L at Arrivia across more than 700 enterprise clients — and the connected-travel side, leading a 30+ person global organization at Gogo through pre-IPO growth, the public offering, and international expansion. It starts earlier than that, with product leadership during Orbitz's early growth.
Selected Work
What the work has produced.
Full accountability for revenue, margin, pricing, supplier negotiation, and customer outcomes across a global travel technology platform serving more than 700 enterprise clients. Non-air margins moved from 6% to 9%, and FY2021 plan was exceeded by more than 7%.
Launched a new booking platform recognized as GNEX Best Business Product in 2021, alongside a platform consolidation delivering approximately $4 million in annual savings.
Created and launched Gogo Vision, opening a new revenue stream and scaling the inflight entertainment platform across commercial aviation. Also launched Gogo Text & Talk and the developer platform, serving 5,000+ private aviation customers.
Where We Work
Capabilities in travel technology.
Platform modernization and consolidation
Fragmented systems consolidated into something that scales for enterprise clients, with the savings tracked rather than assumed.
Supplier economics and pricing
Product, pricing, supplier, and operational changes coordinated as one lever on margin.
Enterprise and B2B2C platforms
Platforms serving hundreds of enterprise clients, where every client wants an exception and the platform cannot afford one.
Portfolio governance
Investment across 150+ annual initiatives prioritized by P&L impact, customer value, risk, and organizational readiness.